Shipping & Returns

Fast, Reliable Shipping – North America Only

• Destination: Canada & United States

• Processing time: 1–2 business days after order confirmation

• Transit times: Standard shipping delivered in 7–15 business days

• Tracking link: emailed upon dispatch

• Customs/duties: buyer’s responsibility

Hassle-Free Returns & Refunds

• Return window: 14 days from delivery

• Condition: must be unused, in original packaging, and resalable

• Process: request return via support@axone-shop.com, ship item back

• Refund timeline: processed 5–7 days after return receipt

• Shipping cost: owner’s responsibility unless product is damaged/wrong

Exceptions include:

• Custom or promotional items (excl. returns)

• Products reported damaged after 48 hours of delivery

Your trust matters—expect fair, transparent service without hidden clauses or surprises.